Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide when creating an account, your conversations with the AI companion, and usage data to improve the Service.
Account information: Name, email address, authentication credentials (including Google OAuth tokens).
Conversation data: Text messages, voice call transcripts, and memories stored by your AI companion.
Usage data: Device information, interaction patterns, and feature usage to improve our Service.
2. How We Use Your Information
- To provide and personalize your AI companion experience
- To maintain conversation memory across sessions
- To improve and optimize the Service
- To communicate with you about your account
- To ensure security and prevent fraud
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. Conversations are encrypted in transit and at rest. We implement appropriate technical and organizational measures to protect your personal data.
4. Data Sharing
We do not sell your personal data. We may share data with:
- AI service providers: To process your conversations (subject to their privacy policies)
- Infrastructure providers: For hosting and service delivery
- Legal authorities: When required by law
5. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Export your conversation history
- Opt out of non-essential data collection
- Delete specific memories stored by your AI companion
6. Data Retention
We retain your data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking cookies.
8. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect data from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification.
10. Contact
For privacy-related questions, contact us at privacy@kindredsoul.app.